Refund and Returns Policy
April 29, 2020 2024-06-17 12:49Refund and Returns Policy
Refund and Returns Policy
What is the general return policy?
No Return Only Exchange Policy if product damage, broken or puffed open.
We offer you complete peace of mind while ordering at 91Nutrition – you can return all items within 10 days of receipt of goods. Please ensure however that the product is unused, boxes and other packaging is intact.
If you get damaged item, wrong product or missing units in your order what you have bought, we’ll gladly take it back within 10 days from the date of delivery if the product is not consumed or the seal is not opened.
If you have paid by card or any online payment mode then we will reverse the payment as per mutual agreement with the customer.
What should I do if I receive a Damaged item, wrong product or missing units in my order?
If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at care.91nutrition@gmail.com within 10 days of receipt of the product. We will arrange a reverse pickup for the product and then issue either a full refund or a different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.